Privacy Policy

Information We Collect

We collect information you provide when you contact us, request service, or book an appointment. This may include your name, email address, phone number, service address, device or service details, and messages you send to us.

How We Use Information

We use your information to respond to service requests, schedule appointments, coordinate repairs, provide job updates, manage customer support, maintain business records, and improve our services.

SMS Consent and Mobile Data

If you opt in to SMS messages, we use your phone number to send service intake, scheduling coordination, job update, and follow-up messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

Mobile opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Sharing Information

We do not sell your personal information. We may share information with service providers who help us operate the website, manage service requests, process business operations, or deliver customer communications. These providers may use information only to provide services for us.

We may also disclose information when required by law.

Business Transfers

If our business or its customer relationships are transferred to another company, for example in a sale of the business, customer and service information may be transferred as part of that transaction. The new owner must honor this policy, and we will notify customers of the change. Our commitment above about mobile opt-in data and consent continues to apply.

Data Retention

We keep customer and service information as needed to provide service, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Contact

Questions about this policy can be sent to tech@mycomputertechinc.com or by calling 212-828-1600.

My Computer Tech is a d/b/a of OBTECH, Inc.